ServiceTrak... ServiceTrak is the most professional service department, service dispatch program available.  Enter and track your service calls, keep service histories, track contract profitability. Bill closed service calls, supply, parts, rental and meters.  Assign and re-assign technicians. Issue work orders.  Complete accounts receivable package included.  Issue powerful control reports and much more.  Everything starts with the main access screen. 

• Locate customers and machines quickly and easily. 

• Click on the machine and machine service history is displayed.  Click the closed service call and the complete service call report is displayed.

• View previous invoices.

• View the complete machine file.

• View the customer file.

• ServiceTrak  supports up to four meters.  Track four meters and name them anything that you want.  Cost per copy and rental meters are tracked and used for billing purposes. 

• Enter new service calls or view open service calls. Get a one to three month warning of service contracts that are coming due, by date or past meter limits.  Issue work orders and bill closed calls.

• Re-assign service calls at any time.

• Everything is one click away.

Control your business with over 50 reports...

• Aging reports, past due list, complete customer file, complete machine file, Closed service call report, technician productivity report, mailing labels, call for meter list, billing status report, service history by machine or customer, track contract profitability, Track multiple sales tax agencies (counties) and pay the correct tax to each,  plus much, much more.

Powerful Inventory Control 

• Enter and edit inventory Items, parts and supplies. Click-in inventory items, issue Purchase orders.

• Update Inventory from Purchase Orders by clicking each item in.

• Powerful inventory reports are one mouse click away.

• Click-in inventory items directly to ServiceTrak invoices and closed service calls. Inventory on hand is reduced automatically.
   

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